Privacy Policy

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Introduction

Welcome to sellingskills.io ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our online training courses delivered through LearnDash Cloud.

2. Information We Collect

2.1 Information You Provide Directly

• Contact Information: Name, email address, phone number when you contact us or sign up for our services
• Training Account Information: When you enroll in our courses through LearnDash Cloud, you create an account that includes your name, email address, and profile information
• Course Progress Data: Your learning progress, quiz results, completion status, and time spent on courses
• Communication Data: Messages you send to us through contact forms, email, or support channels

2.2 Information Collected Automatically

• Website Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, and referring websites
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze website usage
• LearnDash Analytics: Course engagement metrics, login frequency, and learning patterns within our training platform

3. How We Use Your Information

We use your information to:

• Provide and deliver our training courses and services
• Create and manage your LearnDash Cloud account
• Track your course progress and issue certificates
• Communicate with you about your courses and our services
• Respond to your inquiries and provide customer support
• Improve our website and training content
• Send you updates about new courses or features (with your consent)
• Comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We share information with:

• LearnDash Cloud: Our learning management system provider that hosts and delivers our training courses
• Payment Processors: To process course payments (we do not store payment card information)
• Email Service Providers: To send course-related communications
• Analytics Services: To understand website usage and improve our services

4.2 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights and safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Secure data transmission using SSL/TLS encryption
• Regular security assessments of our systems and third-party providers
• Access controls limiting who can view your information
• Regular data backups and recovery procedures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Control

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and associated data
• Withdraw consent for marketing communications
• Request data portability

6.2 Cookie Preferences

You can control cookies through your browser settings, though this may affect website functionality.

6.3 Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link or contacting us directly.

7. Data Retention

We retain your information for as long as necessary to:

• Provide our services and support your learning
• Comply with legal obligations
• Resolve disputes and enforce agreements

Course completion data and certificates may be retained longer for verification purposes.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or by posting a notice on our website.

11. Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@sellingskills.io
Address: P.O. Box 574, Zachary LA. 70791
Phone: 888-677-2216

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

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